Both mentors and participants have the ability to cancel or reschedule meetings in Yale Connect after they have been booked. When using either option, the original meeting will be canceled. The only difference is that, with the rescheduling option, the user will be emailed a link to the Scheduler to rebook the meeting on a new date and time.
Alert: The below instructions share steps for cancelling and rescheduling meetings from the My Meetings tab in your Yale Connect account. If a mentor or participant declines or deletes the meeting directly from their Yale or personal calendar (that is, not using the My Meetings tab), the booking will still appear in Yale Connect.
To cancel or reschedule a meeting, from the Yale Connect home page, select My Meetings in the left menu, check off the meeting that needs to be canceled or rescheduled, and select Cancel Meeting or Reschedule Meeting in the top right.
Cancelling the Meeting
If a user selects to Cancel a meeting, they must enter a message and select Submit.
Afterward, a pop-up will confirm that the user intends to cancel the meeting.
Once the user has cancelled, the mentor/participant will receive an email notifying them that a cancelation has been made. The meeting will also be removed from their Yale calendar (if connected) and in their My Meetings tab in Yale Connect.
Rescheduling the Meeting
If a user selects to Reschedule a meeting, they must enter a message and select Submit. The instructions inform the user that an email notification will be sent to the participant with a reschedule button to rebook a new date/time.
Afterward, a pop-up will confirm that the user intends to cancel and use a reschedule link to rebook.
Once the user has confirmed that they would like to reschedule, the mentor/participant will receive an email notifying them that a cancelation has been made. The meeting will also be removed from their Yale calendar (if connected) and in their My Meetings tab in Yale Connect.
The user will be sent a separate email with a link to Reschedule the meeting. When the user selects this link, they are redirected to the Scheduler where they can select a new date and time.
